Canterbury Technical Institute (CTI) established in 2008 is a leading educational institution in Queensland committed to providing high-quality training and education in areas such as Hospitality, IT, Business & Management and Community Services. We are dedicated to nurturing the next generation of professionals and fostering excellence in the field. 

We are looking for a Full Time Student Services Officer for our Brisbane campus located right in the heart of the Brisbane CBD.  The coordinator will be responsible for coordinating all administrative tasks relating to the delivery of vocational education and training (VET) programs at the campus.  

About the role

This is a full time position located at our Brisbane city campus . 

The officer is part of the Student Services and Academic team that enables a quality student experience. 

This role will be great for someone who thrives under pressure, has a sharp eye for detail and has developed good time management skills.

Key Responsibilities

• Monitor student progress

• Monitor and report student tuition fees

• Training support

• Customer & Student service

• Provide ongoing support to staff and students

• Provide ongoing assistance to the campus manager with with priority tasks

Knowledge, skills and experience required

To be considered for this role, you will be able to demonstrate the following:

• Previous experience of having worked in an RTO with CRICOS registration

• Strong attention to detail is a must

• Good comprehension of the RTO standards 2015 and ESOS National Code 2018 is preferred

• Experience working with Moodle e-learning platforms

• Excellent conflict resolution skills

• Excellent customer service & communication skills

• Advanced Microsoft office skills

• Great adaptability

• Willing to go above and beyond

• Creative problem-solving skills

Remuneration:  FULL TIME ROLE

Short listed candidates will be required to attend a personal interview with a view to commence as soon as possible.