🚀 The Opportunity

We’re an evolving Registered Training Organisation focused on delivering quality vocational education.
Our team works together onsite in the Bowen Hills office Monday to Friday, 8:30 am to 5:00 pm, fostering collaboration while supporting a digital delivery model. Our training is primarily delivered online to provide flexibility and accessibility to our learners.

As the first point of contact for all enquiries, our team delivers end-to-end customer service with a commitment to excellence. We’re a group of passionate, driven professionals who thrive in a collaborative environment and enjoy supporting teams across the business. If you’re looking to build your skills and be part of a dynamic, people-focused organisation, we’d love to hear from you

🔍 Your Role

We're on the lookout for a full-time Admin team member with sharp attention to detail, a love for learning new platforms, and a passion for delivering top-tier service to our students.

If you're a clear communicator, quick on your feet with problem-solving, and all about creating standout customer experiences – we want to hear from you!

This is a Monday to Friday gig, 8:30am to 5:00pm – no weekends, no late nights, just a great team and a role where you’ll grow and contribute.

💼 Requirements

• Deliver outstanding customer service with confidence and a solid understanding of our products

• Engage comfortably with students and prospective students, identifying their needs and providing tailored support

• Accurately manage administrative data entry – attention to detail is a must

• Think on your feet and adapt quickly when priorities shift

• Navigate and work efficiently across our internal systems and platforms

• Handle phone payments with professionalism and care

• Monitor multiple inboxes and respond to emails in a timely, helpful manner

• Support trainers by managing student enquiries and directing them to the appropriate team member

  
  

🙌🔥What You Bring to the Role

• Experience in sales, retail, customer service, or administration is a big plus

• Confident problem-solver with the ability to navigate tough conversations while showing empathy and genuine care for customers

• Excellent time management and the ability to juggle priorities

• A self-starter with energy, initiative, and a proactive mindset – you're the type who gets things done!

  
  

🌟 Benefits

• Competitive Salary: Rewarding pay that reflects your skills.

• Career Growth: Clear paths for advancement, including opportunities in higher education and course design.

• Work Environment: Supportive culture that values independence and trust

• Team Culture: Regular fun and engaging social & team-building events.

• Convenient Location: On-site parking and just a short walk from Bowen Hills train station.

📩 Join Us Today!

If you’re ready to grow your career and make a meaningful impact on vocational education, we’d love to hear from you. Join our team and take the next step in your professional journey.