• $68,854 p.a. + super + locality allowance (pro rata)

• Based in Cardwell

• Part Time (Monday, Tuesday, Wednesday, Thursday)

• 5 Weeks Annual Leave + 3 Weeks Personal Leave (pro rata)

• Corporate Uniforms Supplied

We are seeking a customer-focused and enthusiastic professional to join our Library and Customer Service team. Working under the direction of the Librarian Programs & Partnerships or Library Supervisor, you will collaborate across the organisation to deliver high-quality library, museum and customer service outcomes for our community. This diverse role provides the opportunity to engage with a wide range of customers while contributing to a positive and welcoming environment.

In this role, you will assist in delivering library services, planning and facilitating library programs and events, maintaining library collections, and responding to customer enquiries and complaints. You will also work closely with other Council departments to coordinate information requests and support customer service functions, while accurately processing and reconciling financial transactions. This is an excellent opportunity for someone who enjoys working with people, providing exceptional service, and contributing to the success of community-focused programs and services.

Benefits

• $68,854 p.a. + super + locality allowance (pro rata)

• Based in Cardwell

• Part Time (Monday, Tuesday, Wednesday, Thursday)

• 5 Weeks Annual Leave + 3 Weeks Personal Leave (pro rata)

• Corporate Uniforms Supplied

About the Role

• Deliver exceptional customer service that creates positive experiences for every customer interaction.

• Provide accurate information, practical assistance and responsive support to meet the diverse needs of the community.

• Develop and deliver engaging library programs and activities that reflect community interests, emerging trends and best-practice service delivery.

Skills & Experience

• Demonstrated commitment to delivering exceptional customer service.

• Strong communication skills and ability to build positive relationships

• Proficiency in Microsoft Office applications and the ability to learn and support a range of technologies and online platforms.

• Reliable transport and willingness to work across all Cassowary Coast library branches.

• Eligibility to obtain and maintain a Queensland Working with Children (Blue Card).

Apply Now

All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday 15 June 2025.

 On our website, review further position information and submit your application via the Apply button for this role, ensuring you include:

·      Cover Letter addressing the selection criteria

·      Current Resume showcasing relevant skills, experience and qualifications

·      Copies of Licences/Qualifications

Any Questions

If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us: People & Safety, P: (07) •••• •216 or E: rec••••••••@ccrc.qld.gov.au

 Successful applicants will be required to complete a drug and alcohol screen and a full medical to ensure their fitness to perform the requirements of this position.

Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community. 
This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.