About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland’s reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:

• Safety First
• Focusing on our customer
• Taking responsibility
• Showing initiative
• Working together

Your Opportunity

As the Operations Manager you will be responsible for:

• Contribute to the strategic and operational planning processes to ensure the provision of quality, cost effective teaching and related Vocational Education and Training services. 
• Lead and manage a highly effective educational delivery team to provide options to exceed the needs of the market and customers in a contemporary learning and teaching environment.

This position reports to the Faculty Director.

This is a Temporary, Full-Time opportunity, to 25 June 2027 unless otherwise determined.

The position will be based primarily at Southbank Campus however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Live a safety culture, lead by example and support the Health Safety and Environment Management System to create a TAFE Queensland Brisbane-wide safety culture.
• Establish and maintain quality networks and relationships with key stakeholders within the relevant industry.
• Drive employee development opportunities and assist with the induction and mentoring of new staff within the organisation.
• Support to team managers in building their capability to lead and manage semi-autonomous business teams that build revenue and customer satisfaction.
• Utilise innovative business solutions to assist team managers in timetabling activities for the Faculty and teams ensuring programs are financially viable, resourced effectively and adhere to educational qualification outcomes.
• Consult and negotiate with internal service providers on behalf of the Faculty to ensure required business outcomes are met.
• Manage the achievement of key performance indicators relating to contractual revenue sources.
• Analyse performance data against negotiated key performance indicators to identify required remedial action and ensure targets are met.
• Working in collaboration with the Director of Faculty and Team Managers, support and where required lead key human resource management issues within the Faculty including negotiation and development of teacher performance development plans, leave management and professional development and industry currency.
• Support the Faculty Director in the general management and operations of the Faculty including contributing to the development, planning and monitoring of the budget and the development and writing of responses to tender and sales opportunities.
• Support the Faculty Director in building leadership and management skills of Team Managers.
• Manage educational processes on behalf of the Faculty including award eligibility, packaging rules, graduation workbench and program registration.
• Maintain an understanding of the commercial aspects of TAFE including financial and business performance and any impact from external factors. 
• Actively engage with industry, business and the community.    
• Continuously promote new ways of improving efficiency by reducing cost and enhancing outcomes. 
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated ability to contribute to the development of plans, strategies and key performance indicators.  
2. Demonstrates capacity to analyse client needs, define goals and manage resources effectively to deliver high quality results within specified timeframes.
3. Ability to develop, lead, motivate and support work teams providing a range of services in an environment of change with an emphasis on best practice.
4. Highly developed interpersonal and communication skills including proven negotiation and conflict resolution skills, as evidenced by significant achievement in development of work practices that foster productivity.
5. Demonstrated flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.

Mandatory Qualifications/Requirements

Applicants must possess the following:

• current industry skills directly relevant to the training and assessment being provided;
• current knowledge and skills in vocational training and learning that informs the training and assessment provided;
• evidence of undertaking professional development in the fields of the knowledge and practice of vocational training, learning and assessment including competency-based training and assessment;
• Current Queensland Driver’s license.

Additionally, if you must hold one of the following training and assessment credentials:

• TAE40122 Certificate IV in Training and Assessment or its successor; or
• TAE40116 Certificate IV in Training and Assessment; or 
• TAE40110 Certificate IV in Training and Assessment; plus:
  • TAELLN411 or its successor or TAELLN401A; and
  • TAEASS502 or its successor or TAEASS502A or TAEASS502B; or
• A credential issued by a higher education provider which would enable the individual to satisfy the academic requirements for registration as a secondary school teacher and one (1) of the following credentials:
  • TAESS00024 VET Delivered to School Students Teacher Enhancement Skill Set or its successor, or 
  • TAESS00019 Assessor Skill Set or its successor; or
  • TAESS00011 Assessor Skill Set; or 
• A diploma or higher-level qualification in adult or vocational education (approved by TAFE Queensland).

Note: Proof of qualifications and industry currency/experience to be provided at interview.

Highly Desirable Requirements

Candidates who possess the following will be highly regarded:

• Full Queensland College of teachers registration
• Experience working in a Senior Studies year 11 and 12 environment 
• Exposure to working with young people in a schools environment.
• Tertiary qualifications in business and/or extensive industry experience. 
• Knowledge of the Vocational Education and Training (VET) sector and QCAA (schools sector)

Closing date: 11:59 AM, 19 June 2026

Job Reference Number: TQ2026-516

For further information, please contact:

Craig Eades 

Director of Faculty 

Email: cra••••••••@tafeqld.edu.au