Front Desk Receptionist

About the Role
We’re seeking a Part-time Front Desk Receptionist to be the first point of contact for our dealerships. You’ll greet visitors, manage calls and enquiries, coordinate appointments, and provide high-quality customer service while supporting smooth daily operations.

Key Responsibilities

• Reception & Customer Service: Welcome visitors and customers, manage check-ins, offer refreshments, and maintain a tidy, professional reception area.

• Switchboard & Enquiries: Answer and route calls/emails; handle walk-in queries; record and pass on accurate messages.

• Appointment Coordination: Schedule showroom visits, test drives, and service bookings; manage meeting room calendars and visitor logs.

• Front-of-House Administration: Handle incoming/outgoing mail and couriers; keep office supplies stocked; prepare front-desk documents/forms.

• Sales/Service Support: Capture customer details and leads in CRM/DMS; direct customers to Sales or Service; assist with basic paperwork and follow-ups.

• Liaison & Hospitality: Coordinate with internal teams for visiting partners/manufacturers; assist with small events or delegations when required.

• Compliance & Safety: Ensure visitor sign-in and adherence to site safety procedures.

Requirements

• English Fluency: Clear, professional verbal and written communication.

• Customer-Facing Experience: Prior reception, front-of-house, retail, hospitality, or dealership experience preferred.

• Professional Presentation: Warm, confident, and service-oriented; able to represent the brand professionally.

• Organisation & Multitasking: Strong attention to detail; able to prioritise in a fast-paced environment.

• Tech Skills: Comfortable with email, calendars, and basic MS Office/Google Workspace; CRM/DMS exposure is a plus.

• Local Knowledge: Familiar with Australian workplace etiquette and customer service standards.

• Availability: Able to work on a roster that may include weekends or extended trading hours（prefer Monday & Tuesday), offering a shorter and more balanced working day.

• Valid Australian Drivers Licence: Own reliable vehicle

Why Join Us?

• Work at the front line of a fast-growing automotive group with international partners.

• Friendly team, clear processes, and exposure to sales and service operations.

• Competitive salary and opportunities to grow into admin or customer success roles.