Evergreen Learning is a growing Early Childhood Education and Care provider operating multiple services across NSW and Victoria. We are committed to providing safe, nurturing, and high-quality learning environments where children can thrive. Child safety is at the heart of everything we do, and we are dedicated to maintaining the highest standards of care, governance, and compliance across all our services.

We are seeking an experienced and highly motivated Head of Operations, Compliance & Child Safety to oversee the operational performance, regulatory compliance, child safety framework, and quality outcomes of our services.

This senior leadership position will be responsible for supporting our Nominated Supervisors, ensuring compliance across approximately seven services, strengthening operational systems, championing child safety, and driving excellence throughout the organisation.

About the Role

Reporting directly to the Directors, you will provide leadership, guidance, and operational support to Nominated Supervisors and leadership teams across the organisation.

You will be responsible for ensuring all services operate in accordance with legislative requirements, Child Safe Standards, organisational policies, safeguarding obligations, and best-practice frameworks while driving continuous improvement and quality outcomes.

Key Responsibilities

Child Safety Leadership

• Lead and oversee the implementation of Evergreen Learning's Child Safety Framework across all services.

• Ensure compliance with Child Safe Standards, child protection legislation, mandatory reporting obligations, and organisational child safety policies.

• Promote a strong child-safe culture where children's rights, voices, wellbeing, and safety are prioritised.

• Ensure all staff understand and adhere to child safety responsibilities, codes of conduct, and safeguarding practices.

• Monitor and review child safety systems, policies, procedures, and risk assessments.

Operations Leadership

• Provide strategic and operational leadership across multiple Early Learning Centres.

• Support, coach, and mentor Nominated Supervisors and leadership teams.

• Monitor service performance, staffing, occupancy, and operational efficiency.

• Assist with workforce planning, recruitment, onboarding, and retention strategies.

• Support service acquisitions, transitions, and new service openings.

• Ensure compliance with the Education and Care Services National Law and Regulations.

• Conduct regular compliance audits and service reviews.

• Lead Assessment and Rating preparation and continuous improvement initiatives.

• Develop and implement risk management and quality assurance processes.

• Provide coaching, mentoring, and professional development to Nominated Supervisors.

• Promote a positive culture of accountability, collaboration, continuous improvement, and child safety.

Essential Requirements

• Bachelor of Education (Early Childhood) or equivalent ACECQA-approved teaching qualification.

• Extensive Multi site leadership experience within Early Childhood Education and Care.

• Demonstrated experience managing or supporting multiple services.

• Strong knowledge of the National Quality Framework, National Law, National Regulations, and Child Safe Standards.

• Exceptional understanding of child protection, safeguarding, and risk management practices.

• Current Working With Children Check.

• Current First Aid, CPR, Asthma and Anaphylaxis qualifications.

• Current Driver's Licence and willingness to travel between services.

If you are an experienced Early Childhood leader who is passionate about Child Safety, Compliance, Leadership, and Operational Excellence, we would love to hear from you.

Apply now by submitting your resume and cover letter outlining your experience and achievements.

Child Safety Commitment

Evergreen Learning is committed to the safety, wellbeing, and empowerment of all children. We have zero tolerance for child abuse and are committed to creating and maintaining child-safe environments where children feel safe, respected, valued, and heard. All successful applicants will be subject to relevant child safety screening and reference checks.