Benefits

• Free Uni Fitness gym membership and discounts across Guild-run venues

• Extra time off with birthday leave and paid closure days over Christmas.

• Flexible working options, including one day a week from home.

• Personalised development plans and funded professional development opportunities.

• Be part of a fun, values-driven team making a real difference to student life.

The role

The Operations Coordinator plays a key role behind the scenes at the Student Guild, helping create the spaces, services, events, and experiences that make university life more connected, engaging, and memorable for students.

Working across both Business Services and Commercial Services, you'll support the smooth day-to-day operation of the Guild, helping ensure our facilities, commercial venues, tenants, systems, and processes are safe, effective, and well managed.

Working closely with the Head of Operations, you'll coordinate activities across contracts, facilities, WHS, compliance, projects, reporting, and continuous improvement initiatives. No two days are quite the same, and you'll enjoy a varied role that combines operational problem-solving, stakeholder engagement, and hands-on coordination.

If you're someone who enjoys bringing order to complexity, building strong relationships, and helping an organisation deliver meaningful outcomes, you'll thrive in this role.

The position attracts a salary of between $75,418 - $82,488 plus 12% superannuation and is a full-time role.

About the Student Guild

The Griffith University Gold Coast (GUGC) Student Guild is an independent, not-for-profit student association representing and supporting more than 17,000 students. We work closely with Griffith University and community partners to create a vibrant, inclusive, and supportive campus experience.

The Guild has three divisions – Student Services, Business Services, and Commercial Services – led by our Chief Executive Officer and governed by a hybrid Board of elected student representatives and external skills-based members.

Our purpose is simple: to support students and enhance student life. Our vision? To create a thriving student community where every student feels they belong and are empowered for their future.

This position works across both Business Services and Commercial Services, supporting the operational, administrative, and commercial activities that help the Guild deliver great services and experiences for students every day. You’ll work closely with teams across the organisation to keep operations running smoothly and support safe, compliant, and well-managed environments across the Guild’s commercial venues and on-campus tenancies. Commercial Services includes the Uni Bar, Functions & Catering, The Uni Store, Uni Fitness, Australia Post, The Kiosk café, and a range of food and retail tenancies that help bring campus life to life while supporting the Guild’s long-term sustainability.

We are the student life experts, and the student experience starts with us.

Key selection criteria

Essential: 

1. Bachelor’s Degree, qualifications, or equivalent work experience in Business Administration, Project Management, Facilities Management, or a related field. 

2. Experience in an administrative or operational support role, preferably within a higher education or non-profit setting, preferably 2 or more years. 

3. Demonstrated financial acumen, including budget oversight, profit and loss analysis, and the ability to identify risks and opportunities to improve performance.

4. Familiarity with WHS, risk, and compliance standards. 

5. Proven ability to proactively manage projects, balance competing priorities and deliver outcomes on time.

 Desirable: 

1. Demonstrated experience working with student organisations, not-for-profits, community organisations or within a higher education environment.

2. Have a current driver’s licence.

Requirements:

1. An understanding of and commitment to the Student Guild’s purpose, vision, and values.

2. Ability to work collaboratively within a team-based and student-focused environment.

3. Ability to comply with relevant Student Guild and Griffith University policies, procedures, and legislation.

If this sounds like you and you want to make a meaningful contribution to the student experience and provision of student services at Griffith University Gold Coast, apply now. 

How to apply 

We know great people bring more than what’s on paper. Even if you don’t meet every selection criterion, we encourage you to apply – we value transferable skills, lived experience, and a genuine passion for what we do.

To apply, please submit your application online by clicking ‘Apply.’ Include:

1. A short cover letter (1–2 pages) telling us about your motivation, relevant skills, and how you meet the selection criteria.

You can view the full position description here: https://bit.ly/4ek2moI

1. Your current resume with:

• Your contact details (name, address, phone, email)

• Your education, training, and qualifications

• Your work history, including your current role.

• Contact details for two referees.

Please make sure both your cover letter and resume are provided. Only complete applications will be considered.

Further information 

For more information about the role, please contact our Head of Operations, Sarah Mahaffey-Verlinden at sar•••••@griffith.edu.au.

You can also view the full position description here: https://bit.ly/4ek2moI

Closing date 

Applications close 8.00am Monday 6th July 2026, however we strongly encourage early applications as we will progress interviews as suitable candidates are identified. All applications must be submitted online.