Centre Manager/Nominated Supervisor

Lead with Heart. Build with Purpose. Inspire with Relationships.

About Happy Hearts

At Happy Hearts, our children, families and educators are at the heart of everything we do.

We have created a safe, inspiring and nurturing environment that lets children begin their journey of self-discovery. We help them build their confidence, self-awareness and emotional intelligence. As a family owned and operated company, our Approved Providers believe that nothing comes above the health, safety and wellbeing of our children, and our team.  We don't post our children on social media, we expect our team to engage with our children, not with a device.

 Budgets are generous, professional development is encouraged and paid for, and support is abundant. Your opinions, your voice and your experience matters. We pride ourselves on the way we take care of our team, and how our team takes care of our children.We create safe, inspiring and nurturing early learning environments where children are supported to develop confidence, resilience, emotional wellbeing and a lifelong love of learning.

We provide education and care for children aged 6 weeks to Kindergarten, guided by the Early Years Learning Framework (EYLF), Queensland Kindergarten Learning Guideline (QKLG) and the National Quality Standards (NQS), with a strong commitment to child safety, inclusion and continuous improvement.

About the Centre

Our beautiful service has been thoughtfully designed to create engaging, welcoming and enriching learning environments where children can explore, investigate, create and thrive.

Our indoor and outdoor environments are intentionally designed to support children’s learning, wellbeing and development, fostering curiosity, creativity and a strong sense of belonging. We are proud of our high-quality resources, warm environments and strong commitment to excellence in early childhood education and care.

The Opportunity

We are seeking a passionate and experienced Centre Manager to lead our Happy Hearts service and guide our team of dedicated educators.

This is a leadership role grounded in relationships, culture and quality practice. You will be responsible for shaping a positive, inclusive and high-quality learning environment where children, families and educators feel safe, valued and connected.

You will lead with authenticity, purpose and care—building a strong team culture that reflects the values of Happy Hearts and ensures high-quality outcomes for children.

Key Responsibilities

• Lead, mentor and support a team of educators to build a positive, collaborative and high-quality learning environment.

• Foster strong, respectful and meaningful relationships with children, families, educators and the wider community.

• Oversee daily operations of the service, ensuring compliance with the Education and Care Services National Law and Regulations, NQS and service policies and procedures.

• Drive continuous quality improvement in line with the National Quality Framework (NQF).

• Build a strong culture of reflective practice, professional growth and shared accountability.

• Ensure child safety is embedded across all practices, environments and decision-making processes.

• Support staffing, recruitment, onboarding and workforce capability development to maintain a stable and high-performing team.

• Oversee centre operations including occupancy, budgeting, resource management and sustainability.

• Ensure effective rostering and staffing practices that support continuity of care and quality practice.

• Strengthen family engagement through open communication, trust and meaningful partnerships.

• Promote a culture of wellbeing, respect and collaboration across the service.

Child Safety Commitment

At Happy Hearts, safeguarding children is everyone’s responsibility.

We are committed to creating and maintaining environments where children feel safe, respected and valued. Our organisation aligns with the 10 Queensland Child Safe Standards and maintains a strong culture of child safety, wellbeing and inclusion.

We operate with a no educator-alone approach, ensuring educators are always supported and working collaboratively across the service to strengthen safety, supervision and teamwork.

Why Join Happy Hearts?

At Happy Hearts, relationships are at the centre of everything we do.

As a Centre Manager, you will play a key role in shaping the culture, quality and sense of belonging within your service. You will lead a team where educators feel supported, families feel connected, and children feel safe, valued and inspired.

We value leadership that is authentic, relational and grounded in care. You will be supported through ongoing professional development, leadership mentoring and a strong organisational network.

Leadership Wellbeing & Support Program

At Happy Hearts, we genuinely value the wellbeing of our leaders and educators.

Benefits include:

• Worker Retention Payment Grant (eligible employees)

• Fully funded uniforms, including a NAIDOC Week shirt

• Paid Child Protection, First Aid and CPR training

• Monthly wellbeing budget

• Staff discounts

• Access to an Employee Assistance Program (EAP)

• Ongoing leadership development and professional learning opportunities

• Supportive executive leadership and mentoring

About You

To be successful in this role, you will demonstrate:

• A strong, authentic and relational leadership style

• A passion for high-quality early childhood education and care

• Ability to inspire, support and develop high-performing teams

• Strong understanding of EYLF, QKLG, NQS and regulatory frameworks

• Excellent communication and relationship-building skills

• Commitment to child safety, inclusion and reflective practice

• Strong organisational, operational and problem-solving skills

• A values-driven approach aligned with family, community and connection

Essential Requirements

• Diploma or higher qualification in Early Childhood Education and Care (as per regulatory requirements)

• Current Queensland Blue Card (Working with Children Check)

• Current First Aid, CPR and Child Protection training (or willingness to obtain)

• Proven experience in a Centre Manager or similar early childhood leadership role

• Strong knowledge of the Education and Care Services National Law and Regulations

Our Values – H.E.A.R.T.S

Holistic – We support the whole child and whole educator through balanced, meaningful learning and wellbeing practices.

Environment – We recognise the environment as the third teacher, creating natural, safe and inspiring spaces.

Authenticity – We value individuality, voice and belonging for children, families and educators.

Relationships – Strong, respectful and meaningful relationships are at the heart of everything we do.

Teamwork – We collaborate, support and grow together as one team.

Support – We believe strong support systems enable excellence, wellbeing and continuous improvement.

Apply Now

If you are a passionate early childhood leader who values relationships, quality practice and community connection, we would love to hear from you.

Please submit your resume and cover letter to Sharni and Nat our lovely Operations Managers - sha•••@happyheartscc.com.au & Nat••••@happyheartscc.com.au

Relationships keep our hearts happy – and we’d love you to be part of ours.